LEGAL INFORMATION

Terms and Conditions

Ysgubor Degwm | Seadog & Stone | Direct bookings

Agreement to These Terms & Conditions

Please read these Terms & Conditions carefully before making a booking.

By completing a booking, the lead guest confirms that they have been given the opportunity to read these Terms & Conditions, understand and agree to them, and accept responsibility for ensuring that everyone in their party, including any permitted visitors, follows the relevant property rules.

These Terms & Conditions form part of the booking agreement between the lead guest and the property owner, subject to applicable consumer law.

1. Your booking

These terms apply to direct bookings of Ysgubor Degwm, a self-catering holiday property on the Llŷn Peninsula, Wales. “We”, “us” and “the Owner” mean the person or business identified on your booking confirmation as the accommodation provider. “Lead Guest” means the person making the booking. The booking confirmation, agreed price, dates and any written variations form part of the agreement. Please retain a copy.

The Lead Guest must be aged 25 or over, must stay at the property throughout the booking and is responsible for informing the other guests of these terms. We may request the names and ages of the occupants before arrival. Bookings must be for genuine short-term holiday accommodation and must not be transferred or sublet without our written agreement. A booking becomes confirmed when we issue written confirmation following receipt of the required payment.

2. Occupancy and visitors

The maximum overnight occupancy is ten people, including children and infants. Additional daytime visitors are limited to four, by prior agreement where required, and must leave by 11:00pm. No unapproved overnight visitors, parties, events, stag or hen celebrations, or other large gatherings are permitted. Please tell us in advance about any proposed celebration or unusual use of the property.

Tents, caravans, campervans, motorhomes and trailers must not be used for accommodation at or around the property without our prior written permission.

3. Arrival and departure

Check-in is from 4:00pm on the arrival date and check-out is by 10:30am on departure day. Earlier arrival or later departure is possible only with our prior written agreement. We will provide access instructions before arrival. Please contact us promptly if you expect a significant delay. Additional reasonable costs caused by an unauthorised late departure may be charged where supported by evidence.

4. Price, deposit and payment

For direct bookings made more than 60 days before arrival, a booking deposit of £800 is payable on confirmation. The remaining balance is due 60 days before arrival. For bookings made within 60 days of arrival, full payment is due when booking, unless the booking confirmation states otherwise. A refundable damage/security deposit of £400 is also required; its due date and payment method will be stated in the booking confirmation. The total price and any agreed extras will be shown before you confirm the booking.

If a payment becomes overdue, we will contact the Lead Guest and allow a reasonable opportunity to resolve it before treating the booking as cancelled. Prices agreed in a confirmed booking will not change merely because later advertised rates change.

5. Cancellation by the guest

Please cancel in writing by email and ask us to acknowledge receipt. For direct bookings, the starting cancellation schedule is: more than 30 days before arrival, refund of 95% of the accommodation price; 15 to 30 days before arrival, refund of 50%; 14 days or fewer before arrival, no accommodation-price refund under the standard schedule. Any refundable security deposit and charges for services not provided will be returned as appropriate.

These bands are subject to applicable consumer law. We will act reasonably, take appropriate steps to reduce our losses, including seeking a replacement booking where practical, and will not retain sums exceeding our reasonable net loss arising from the cancellation. Any refund due will be explained and made within a reasonable period. Changes to dates are subject to availability and written agreement.

Travel insurance covering cancellation, illness and other unexpected events is strongly recommended. Holiday accommodation reserved for specific dates does not generally carry an automatic 14-day cancellation or cooling-off right.

6. Cancellation or significant changes by us

If we cannot provide the accommodation because of circumstances outside our reasonable control, we will tell you as soon as practicable and offer a refund of payments made for accommodation and services that cannot be provided, or an alternative arrangement if acceptable to you. Nothing in these terms affects any statutory rights you may have if we fail to provide the services with reasonable care and skill or otherwise breach the agreement.

If a facility becomes unavailable during your stay, please tell us promptly so we can try to resolve the problem. We will consider an appropriate remedy where legally required, taking account of the circumstances and the impact on your stay.

7. Security deposit, damage and cleaning

Please take reasonable care of the property, furnishings and equipment and report damage, breakages, defects or safety issues promptly. Accidental damage will be assessed fairly, allowing for ordinary wear and tear. We may deduct reasonable, evidenced costs of damage, missing items or cleaning substantially beyond normal turnover standards from the security deposit. We will provide an explanation and supporting information for deductions. Any undisputed balance is normally returned within 14 days of departure.

If the reasonable and evidenced cost exceeds the deposit, we may seek the additional amount, subject to applicable law. Please leave the accommodation generally tidy: place rubbish and recycling in the bins supplied, clean significant spills, return moved furniture, and close and lock windows and doors when leaving. Normal end-of-stay cleaning is included unless the booking confirmation states otherwise.

8. Safety, consideration and access

Please respect neighbouring homes, farmland, livestock and wildlife and avoid excessive noise, particularly late at night. Smoking and vaping are not permitted inside the accommodation. Fireworks and sky lanterns are prohibited. Children must be supervised appropriately throughout the property, especially near stairs, elevated gallery areas, windows, hot appliances and outdoor facilities.

We may need to enter the property for essential maintenance, emergencies, safety concerns or necessary inspection. Except in an emergency, we will seek to arrange access with reasonable notice and respect guests’ privacy. Serious or persistent breaches affecting safety, legal compliance or other people may lead us to require the behaviour to stop and, where proportionate and legally permissible, end the stay. Any financial consequences will be assessed fairly in accordance with the law.

9. Dogs

Up to two house-trained dogs are welcome only if agreed before the booking is confirmed. Dogs must not go on beds or upholstered furniture or enter the swimming pool area. Please clean up dog waste promptly, keep dogs under control around livestock and wildlife, and do not leave them unattended if this might cause distress, nuisance or damage. The Lead Guest is responsible for reasonable costs of damage or additional cleaning caused by dogs.

10. Swimming pool

The private outdoor heated swimming pool is for registered guests and authorised visitors only. There is no lifeguard. Children must be accompanied and actively supervised in the pool area by a responsible person aged 18 or over; a 18-year-old supervisor must be capable of providing safe supervision. Everyone should follow the pool safety information supplied at the property. No diving: the pool is approximately 3 feet 6 inches to 4 feet deep. No glassware or glass bottles are allowed in the pool area; suitable reusable alternatives are provided.

Do not tamper with pool controls, equipment or the retractable enclosure. The pool and surrounding surfaces may be slippery. Please report any safety concern immediately and stop using the pool if you believe it is unsafe. Pool temperature and access may be affected by weather, necessary treatment, maintenance or safety requirements; we will communicate significant interruptions and consider appropriate remedies when required.

11. Fire, cooking equipment and outdoor facilities

Use the wood-burning stove, pizza oven, BBQ, Everhot and other cooking equipment in accordance with the instructions provided. Keep children away from hot surfaces and open flames. Use only permitted fuel, including dry seasoned logs for equipment designed for wood, and never use disposable BBQs at the property. Do not leave lit fires or BBQ unattended. Please leave cooking and outdoor facilities safe and reasonably clean after use.

Use the tennis court, table tennis equipment, garden and outdoor seating sensibly and with suitable supervision of children. Please report any defect before using equipment that may be unsafe.

12. Waste, septic tank and utilities

Please put household waste and recycling in the appropriate bins. Do not put food, grease or foreign objects down sinks. The property uses a septic tank: only toilet paper and normal bodily waste should be flushed. Wet wipes, nappies and sanitary products must go in the appropriate bins.

Do not use domestic electrical sockets to charge an electric vehicle. Please contact us in advance about any available authorised EV charging arrangement and charges. Report significant heating, water, power or internet faults promptly so we can assist.

13. Parking and property security

Park only in the designated areas and keep the access lane clear. Commercial vehicles, large trailers or similar vehicles require prior approval. Keep doors and windows secure when leaving the property. Do not enter the Owner’s designated private storage spaces or alter locks or security equipment.

14. CCTV and personal security

For security purposes, two Ring cameras are installed at Ysgubor Degwm.

One is located inside the private garage, which is not accessible to guests. The other monitors the upper driveway and a small section of the north lawn.

The cameras do not monitor the interior of the holiday accommodation, swimming pool or south garden.

Event video recordings are normally retained for 30 days, while snapshots are normally retained for 7 days, after which they are automatically deleted. Relevant footage may be preserved for longer where reasonably necessary to investigate an incident, manage an insurance claim or comply with a legal obligation.

Further information about how CCTV recordings are used and protected is available in our Privacy Policy.

15. Liability and your rights

Guests are responsible for their own belongings and should take normal precautions. We are not responsible for loss or disruption caused entirely by circumstances outside our reasonable control, subject always to applicable law. Nothing in these terms excludes or limits liability where doing so would be unlawful, including liability for death or personal injury caused by negligence, fraud, or guests’ statutory consumer rights.

16. Complaints and contact

If something is wrong during your stay, please contact us as soon as possible and give us a reasonable opportunity to put it right. We will respond fairly to complaints and explain any proposed remedy. The accommodation provider’s contact details will be provided on your booking confirmation and on our website.

17. Governing law and the agreement

These terms are intended to be interpreted under the laws applicable in Wales, without depriving consumers of any mandatory protections that apply to them. Changes to an existing confirmed booking must be agreed in writing. If any individual term is unenforceable, the remaining terms continue to apply to the extent permitted by law.

Privacy & Cookies Policy

Ysgubor Degwm | Seadog & Stone

Last updated: 27 October 2026

If you have any questions about this Privacy & Cookies Policy or how your personal information is handled, please get in touch using the details above.

At Seadog & Stone, we respect your privacy and want you to feel confident when visiting our website, getting in touch or booking a stay at Ysgubor Degwm.

This policy explains what personal information we collect, how we use it, who we may share it with, and how cookies and similar technologies are used on our website.

Part One: Privacy Policy

Who We Are?

Seadog & Stone operates the website and manages enquiries and bookings for Ysgubor Degwm, a holiday barn on the Llŷn Peninsula in North Wales.

Data Controller: Victoria E Davies
Email: hello@seadogandstone.com
Address: Ysgubor Degwm, Chwilog, Pwllheli, LL53 6PR
Website: www.seadogandstone.com

If you have any questions about this policy or how we handle your information, please contact us using the details above.

2. Information we collect

Depending on how you interact with us, we may collect:

- Your name, email address, telephone number and contact details.
- Booking information, including arrival and departure dates, the number of guests and relevant guest details.
- Information you provide about dogs, accessibility requirements or other arrangements for your stay.
- Messages and correspondence relating to enquiries, reservations and guest services.
- Payment and transaction information, such as amounts paid, payment status and refunds. Card details may be handled securely by our payment providers rather than by us directly.
- Technical information relating to visits to our website, including device information, browser details, IP addresses and cookie preferences.
- Security camera images captured within the areas described in Section 8.

Please avoid sending sensitive personal information unless it is necessary for us to assist you.

3. How we use your information

We use personal information to:

- Respond to enquiries and provide information about Ysgubor Degwm.
- Process and manage bookings, payments, deposits, cancellations and refunds.
- Communicate with guests before, during and after their stay.
- Make agreed arrangements for guests and their parties.
- Maintain the safety and security of the property.
- Manage damage claims, disputes or insurance matters where necessary.
- Maintain our business records and comply with legal obligations.
- Operate, secure and improve our website.
- Send marketing communications only where permitted by law and where the necessary preferences or permissions are in place.

We do not sell our guests' personal information.

4. Our legal reasons for using personal information

Under UK data protection law, we must have a lawful reason for processing personal information.

Depending on the circumstances, we rely on:
Contract: Where information is needed to arrange, administer or fulfil a booking.
Legal obligation: Where information must be retained or disclosed to meet legal, tax or regulatory requirements.
Legitimate interests: Where necessary to respond to enquiries, manage our property, prevent misuse, maintain security, protect our business and deal with claims, provided those interests are not overridden by individuals' rights.
Consent: Where required, such as for certain cookies or marketing communications.

Where information about accessibility or health needs is provided, we use it only as necessary for the stated purpose and subject to an appropriate additional legal condition where required.

You may withdraw consent where we rely on it, although this does not affect processing that has already taken place lawfully.

5. Booking services and other providers

Our website is hosted by Wix and uses an embedded Bookalet system to provide booking availability and reservation facilities.

Depending on your booking and the services used, personal information may be processed by:

- Wix, which provides website hosting and related functionality.
- Bookalet, which provides our availability and booking management facilities.
- Relevant payment service providers, which process booking payments and refunds.
- Vrbo or other booking platforms, where you choose to book through those services.
- Ring, which provides our security camera technology and recording storage.
- Professional advisers, accountants, insurers, maintenance providers or other service providers where reasonably necessary and appropriately authorised.

These organisations may process information on our behalf or act as independent data controllers, depending on their role.

We share only the information reasonably necessary for the relevant purpose. Where a booking is made through another booking platform, its own privacy notice will also apply to information it collects and handles.

6. How long we keep information

We keep personal information only for as long as reasonably necessary for the purposes for which it was collected, including managing bookings, responding to enquiries, maintaining financial records and meeting legal obligations.

Booking and financial records: Retained for [confirm applicable retention period] where needed for accounting, tax and legal purposes.
Enquiries that do not result in a booking: Retained for 30 days, unless there is a legitimate reason to keep them longer.
Guest correspondence: Retained for [confirm period or retention criteria], taking account of any outstanding matters.
Website and cookie information: Retained according to the settings and purposes described in Part Two of this policy.
CCTV: Retained according to the periods set out in Section 8 below.
Where information is no longer needed, we take reasonable steps to delete it securely or anonymise it.

7. Keeping information safe

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse or disclosure.

We use established website, booking, payment and security service providers and restrict access to personal information to those who need it for an appropriate business purpose.

Although we take reasonable precautions, no internet-based system can be guaranteed to be completely secure.

8. CCTV and property security

For security purposes, two Ring cameras are installed at Ysgubor Degwm.

One camera is located inside the private garage, which is not accessible to guests. The other monitors the upper driveway and a small section of the north lawn.

The cameras do not monitor the interior of the holiday accommodation, swimming pool or south garden.**

CCTV is used to help protect the property, deter or investigate security incidents, and support legitimate insurance or legal matters where necessary.

Event video recordings are normally retained for 30 days, while snapshots are normally retained for **7 days**, after which they are automatically deleted in accordance with the configured Ring settings.

Relevant recordings may be preserved for longer where reasonably necessary for an investigation, insurance claim or legal obligation.

Access to recordings is restricted to authorised persons. Recordings may be shared with the police, insurers or other relevant parties where there is an appropriate lawful reason to do so.

Audio recording: The driveway camera does not record audio.

9. International processing

Some of the technology providers we use may store or process personal information outside the United Kingdom.

Where UK data protection law requires safeguards for international transfers, we take reasonable steps to ensure appropriate arrangements are in place, including relying on relevant adequacy arrangements or approved contractual protections where applicable.

Further information may be available in the privacy notices of our service providers.

10. Your data protection rights

Depending on the circumstances, you may have the right to:

- Request access to personal information we hold about you.
- Ask us to correct inaccurate or incomplete information.
- Request deletion of your information.
- Ask us to restrict certain uses of your information.
- Object to processing based on legitimate interests.
- Request the transfer of certain information to another provider.
- Withdraw consent where processing relies on consent.

These rights are subject to applicable legal conditions and exceptions.

To make a request, please contact us using the details in Section 1.

You may also raise a complaint with the Information Commissioner's Office (ICO), the UK's independent data protection regulator, at www.ico.org.uk.

11. Marketing communications

We will only send promotional emails or other electronic marketing where permitted by law.

Where consent is required, we will ask for it separately. You can opt out of marketing communications at any time by following the unsubscribe instructions or contacting us directly.

Booking confirmations, arrival information and other messages necessary to manage your stay are service communications rather than marketing.

12. Changes to this policy

We may update this policy to reflect changes in our services, website technology or legal requirements.

The latest version will be published on our website, with its revision date shown at the top.

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Part Two: Cookies Policy

13. What are cookies?

Cookies are small files placed on your device when you visit a website. They can help a website function, remember preferences, maintain security and provide information about how visitors use it.

Our website may also use similar technologies, such as local storage, for related purposes.

14. How our website uses cookies

Our Wix website uses cookies and similar technologies for the following purposes:

**Essential cookies**

These support important functions such as website security, basic navigation, session management and the operation of services requested by visitors.

**Functional cookies**

These may remember visitor preferences or support additional features, including certain third-party services.

**Analytics cookies**

Where enabled, these help us understand how people use the website so we can improve its content, navigation and performance.

**Marketing cookies**

Where enabled, these may be used to measure advertising or provide more relevant promotional content.

Not all of these categories will necessarily be active on our website at all times.

15. Cookies used by booking services and other third parties

Our website includes a Bookalet availability and booking form. This service may use cookies or similar technologies to enable or support booking functions.

Wix and other third-party services integrated into the website may also place cookies, subject to their functionality and configuration.

Some third-party services operate under their own privacy and cookie policies. We recommend reviewing those notices where relevant.

We will review the cookies and similar technologies actually used by our published website and maintain appropriate information about their purposes, providers and durations.

16. Your cookie choices

Where consent is required by applicable law, we will ask for your permission before using non-essential cookies.

You can accept or reject optional cookie categories through the website's cookie preferences controls, where available.

Essential cookies required for the website or a service you have specifically requested may operate without optional-cookie consent.

You can also manage or delete cookies through your browser settings. Please be aware that disabling certain cookies may affect website features or booking functionality.

17. Cookie details

Details of the cookies used on our website, including their providers, purposes and retention periods, will be available through [confirm the Wix cookie declaration, preferences panel or published cookie table].

The list will be reviewed when website services or third-party integrations change.

18. Contact us

For questions about this Privacy & Cookies Policy, our use of personal information or our website's cookie settings, please contact:

Seadog & Stone
Email: hello@Seadogandstone.com
Website: www.seadogandstone.com
Correspondence address: Ysgubor Degwm, Chwilog, Pwllheli, LL53 6PR

Cookie Policy